Uncovering What Truly Drives Ad Relevance on X

𝕏 has the potential to be the most relevant and engaging ad platform, but ad relevance remains a challenge - often misunderstood and difficult to measure.

This study aims to uncover the real story behind ad relevance. We'll share our insights, findings, and progress here, and we invite 𝕏 and advertisers to join the conversation and share their feedback.

Our ultimate goal is to discover the best solutions to maximize ad relevance on 𝕏, helping advertisers achieve real, meaningful engagement and making ads truly interesting and relevant for users.
—@thomasslabbers
Ad Relevance - Study 1
Instead of relying on metrics like CPMs and impressions, we took a different approach - we asked the people. Through extensive testing, we directly engaged audiences to measure ad relevance based on their actual experiences.

For example, we asked tennis fans about their favorite sport and oncologists about their job titles, allowing us to test the accuracy and effectiveness of X's targeting features in real-world scenarios.

By applying this approach across diverse audiences and targeting strategies, we uncovered valuable insights, revealing which tools truly drive relevance and which fall short.
DOWNLOAD STUDY

Conclusions so far:

  • Custom Audiences consistently deliver the highest ad relevance on X, achieving up to 96% relevance scores in our tests.
  • Based on campaign objective and budget, we can start with Custom Audiences and layer additional targeting features to find the right balance between relevance and scale.
  • Follower look-a-like targeting proves effective for scaling campaigns while maintaining decent relevance, particularly when using carefully selected @handles with high-quality follower bases.

Initial recommendations:

To significantly improve ad relevance on X, we've identified three key optimizations for the Custom Audience product:

  1. Reduce Custom Audience processing time from current >72 hours to industry standard (Meta achieves <2 minutes).
  2. Enhance match rates by optimizing the audience matching algorithm to reduce unnecessary drop-off.
  3. Prioritize Custom Audience delivery in the Ad Serving Engine to maximize the effectiveness of this high-performing targeting method.
X Targeting Features

Custom Audiences

Keywords & Hashtags

Follower Look-alikes (@handles)

Optimize Targeting (AI based)

Latest Ad Relevance Insights
We are constantly extending our research and listening to advertisers to further improve and get to the real truth of Ad relevance. Join our community and share your feedback!
Our Experience with X Ads

1,348

Campaigns Built

$92.4M

Total Ad Spend on X
In 2024, we provided audience solutions for 1,348 ad campaigns, managing a total ad spend of $92 million.

This extensive experience gives us a deep understanding of how X's targeting features perform across various industries, audience segments, and campaign objectives. By analyzing a wide range of data points and real-world results, we aim to uncover actionable insights that can help advertisers better understand and improve ad relevance on X.

Join the Ad Relevance community on X

SHARE FEEDBACK ON OUR COMMUNITY